At drjpgorganic.com, we are committed to delivering your orders in a timely and secure manner. This policy outlines our shipping and delivery process, estimated delivery times, and important details regarding your order shipments.
1. Shipping Process
- Once an order is placed, it is processed within [X] business days (excluding weekends and holidays).
- Orders are shipped only after payment confirmation.
- You will receive an email notification with tracking details once your order has been dispatched.
2. Shipping Locations
We currently ship to [list of locations or specify if shipping is within a specific country/region only].
- If we are unable to deliver to your location, our customer support team will notify you and process a refund if applicable.
3. Estimated Delivery Time
- All orders are delivered within 7 business days from the date of shipping.
- Delivery times may vary based on location, weather conditions, or unforeseen circumstances.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order on our website or through the courier’s tracking system.
5. Delayed or Lost Shipments
- If your order is delayed beyond 7 days, please contact us at drjpgorganic01@gmail.com.
- In case of a lost shipment, we will investigate with the courier service and either resend the order or provide a refund.
6. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please report it within [X] days of delivery.
- Send us photos/videos of the issue at drjpgorganic01@gmail.com, and we will arrange for a replacement or refund.
7. International Shipping (If applicable)
- We offer international shipping to select countries.
- Customers are responsible for any customs duties or import taxes.
8. Contact Us
For any shipping-related queries, please reach out to us:
📧 Email: drjpgorganic01@gmail.com
We appreciate your trust in drjpgorganic.com and are committed to delivering the best service.